The Pear Health Portal is a secure, online platform designed for clients and carers to manage all aspects of care services with Pear Health.
Families can easily register for services, manage care plans, approve carers, check carer notes, communicate with account managers, and track all care-related activities in one convenient place on behalf of their loved ones.
Yes, clients can review detailed carer profiles, including qualifications and experience, before approving them for placements.
The portal is accessible to registered Pear Health clients, their designated family members, carers, and Pear Health administrators.
Simply visit portal.pear-healthcare.com, create an account, and follow the prompts to register for services and set up your loved one’s care plan.
Yes, clients can view, update, and manage care plans through the portal, ensuring seamless and personalized care delivery.
The portal features a communication tool that allows clients to directly message their account manager or family liaison officer.
Absolutely! The portal allows clients and family members to leave important notes or instructions for carers to ensure smooth and effective care.
Carers can log daily updates, medication schedules, accident reports, and leave notes for the client’s family, ensuring transparency and effective communication.
Yes, the portal includes a feature where clients can submit complaints or feedback directly to Pear Health administrators.
Yes, the Pear Health Portal uses advanced encryption and data protection measures to ensure all personal and medical information is secure.
Carers can sign up on the portal by creating an account and submitting required documents, certifications, and preferences for placements.
Carers can use the portal to register, provide required documentation, view placement opportunities, log daily updates, and manage their schedules, payments, and communications efficiently.
Carers can sign up on the portal by creating an account and submitting required documents, certifications, and preferences for placements.
Yes, carers can use the portal to update their preferences, such as availability, willingness to work with pets, preferences regarding non-smoking environments, and more. This ensures they are matched with the most suitable placements.
Carers can log daily updates, medication schedules, accident reports, and leave notes for the client’s family, ensuring transparency and effective communication.
Carers can browse open placement opportunities on the portal and apply for the ones that match their skills and preferences.
Carers can book breaks or request time off through the portal, ensuring proper scheduling and support during their absence.
Yes, the Pear Health Portal uses advanced encryption and data protection measures to ensure all personal and medical information is secure.
We offer a range of services including personal care, companionship, wellness check-ins, 24/7 support, and specialized care for advanced needs. Each plan can be customized to meet individual client needs.
Yes, all our caregivers are certified, trained, and experienced in elder care. They undergo continuous training to provide the highest quality of care with compassion and expertise.
Our team will consult with you to assess your specific needs and recommend a care plan that best fits. We’re here to answer any questions and make adjustments as necessary.
Absolutely. We understand that needs can change over time. We work with families to make any necessary adjustments to ensure the highest level of comfort and support.
Yes, we offer 24/7 support for clients who require around-the-clock care and monitoring. Our caregivers are available at any time to provide assistance and ensure safety and comfort.
We follow strict protocols to protect client privacy and ensure safety at all times. Our caregivers are trained in confidentiality, and we use secure systems to manage client information.
We offer a range of services including personal care, companionship, wellness check-ins, 24/7 support, and specialized care for advanced needs. Each plan can be customized to meet individual client needs.
Yes, all our caregivers are certified, trained, and experienced in elder care. They undergo continuous training to provide the highest quality of care with compassion and expertise.
Our team will consult with you to assess your specific needs and recommend a care plan that best fits. We’re here to answer any questions and make adjustments as necessary.
Absolutely. We understand that needs can change over time. We work with families to make any necessary adjustments to ensure the highest level of comfort and support.
Yes, we offer 24/7 support for clients who require around-the-clock care and monitoring. Our caregivers are available at any time to provide assistance and ensure safety and comfort.
We follow strict protocols to protect client privacy and ensure safety at all times. Our caregivers are trained in confidentiality, and we use secure systems to manage client information.
Have questions or need assistance? Our dedicated team is here to help you every step of the way. Reach out today, and let’s start a conversation
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Supporting independence with compassionate care, every moment of life feels cherished
+44 (0) 7878 287 121
support@pear-healthcare.com
