HOW WE USE AND PROTECT YOUR DATA
Who are we
At Pear Health, we respect your privacy and are fully dedicated to securing your data and information. We are a limited company 12607607, registered at 10 Basi House Gravesend DA11 0DU.
Our data protection officer and can be contacted at privacy@pear-healthcare.com for any queries related to data protection laws. For further questions and details, feel free to get in touch with us via call @ +44 (0) 78-78 287 121.
Our Responsibilities
We take the security, usage, and collection of our worker’s personal information seriously. Your personal data will only be used under the law if we have a compelling reason to do so.
The following are some scenarios where your provided data could be used.
- Assuming you’ve given your consent
- In case there’s a public interest reason
- In case it’s between our business interest
- To perform a legal duty
- If we have to fulfil a contract with you
A legit interest is when we have a commercial or business reason to use your personal data. But even in that case, we assure you that it wouldn’t unjustly go against what’s best for you. Assuming we depend on our legitimate interest, we will inform you what it really is.
What Kind of Personal Data Do We Gather?
- User login data
- Location data
- Technical Information (Cookies/ IP)
- Financial data (for the purpose of payment)
- Demographic data (for example, date of birth)
- Offense data / Criminal history (for the purpose of background checks)
- Health information
- Employment history
- Your contact details
From Where Do We Gather Your Personal Data?
When applying for a position at Pear Health via online or third party websites, you provide us with your private information, which includes your whereabouts, employment history, CV, and previous salary information.
Data We Gather About You
During each of your visits to our external and internal sites, we may gather the following information automatically:
- Technical information, such as the IP address used to connect your PC/Laptop to the Internet.
- Login information
- Browser version and type
- Time zone settings
- Browser plug-in versions and types,
- Platform and OS (Operating System)
Furthermore, we may also collect important information about your visit, including the entire URL, through and from our website (including time and date); products you searched for or viewed, download errors (if any), our page response time, duration of visits to specific pages, vital page interaction info like mouse-overs, clicks, and scrolling, cookies and methods used to navigate the page and any telephone number used to phone our customer service number.
Data Accepted from external sources
We might also receive data from external sources, like third-party websites, third-party agencies, our clients, and your ex-employers.
Decision making
We are very transparent in our approach. Neither do we use any automated decision-making software, nor do we encourage its usage. Our decisions are always made manually during the process of establishing a healthy relationship with you.
Where do we use your personal data and information?
|
What we use your personal data for |
What is the lawful reason |
Business or commercial reason (our legitimate interest) |
|
Running Background checks to make sure you’re capable of offering services. |
For legal reasons, we are bound to run these background checks. Most importantly, we ask for your consent before collecting any information about your background or criminal history. We are authorized to use this information since we are legally bound to perform these searches. |
|
|
Offer the client with care services. |
Fulfil the contract we have with our clients (or take necessary steps required at the client’s request while signing a contract with you). We are completely authorized to perform this since it’s within our legitimate business interests. |
It is mandatory for us to do this to make sure we fulfil our client’s contract. |
|
Maintain a healthy relationship with the client |
We are completely authorized to perform this since it’s within our legitimate business interests. |
It is mandatory for us to do this to make sure we fulfil our client’s contract. |
Cookies
We might acquire information about your overall usage of the Internet through cookies. In case you are not aware of what ‘Cookies’ are, they are simple text files consisting of information in small amounts which are downloaded to your PC or Laptop when you open any website. Cookies assist us in enhancing our website and also in delivering more personalized services.
We might make use of both persistent and session cookies on our site. Persistent cookies will be saved on your system until erased, whereas the session cookies will be erased from your system as soon as you close your browser.
The ‘session cookies’ will be used to boost our website’s security, avoid fraud, keep a record of your bookings, keep track of you while you’re browsing through the website, etc. The ‘persistent cookies’ will be used to record the choices you make while navigating through our website, allowing our website to identify you whenever you visit again, etc.
To examine the use of our website, we make full use of Google Analytics. It produces statistical and other relevant information about a website’s use via cookies. All the information gathered relating to our website is then further used to make reports with respect to the website’s usage. Google will save this information.
To have a look at Google’s privacy policy, please click here: http://www.google.com/privacypolicy.html.
Some cookies might also be sent to you by our payment service providers.
To learn more about managing cookies, please have a glance at this: http://www.allaboutcookies.org/. If you don’t want to accept cookies, you can disable them by going into your browser’s settings. A gentle warning, if you disable your cookies, you might not be able to relish and enjoy our website correctly. And unfortunately, it would also restrict us from providing you with any personalized services.
Sharing of your Personal Information
We are fully dedicated to protecting your private information. However, if the need arises, we will share your data in the following scenarios:
- We’ve requested your consent to share it, and you have given it.
- We’ve got a legit reason behind sharing it, for example, to examine your capability to offer services or control any risks.
- We are legally bound to share it, for example, to help with defending legal rights, litigation, regulatory reporting, economic crime prevention, tax and fraud evasion, and detecting crime.
- It is mandatory in order to make you carry out your duties.
Third Parties
Your data might be shared with third parties, including:
- Subcontractors, suppliers, and business partners to successfully complete any contract we sign with them or you.
- Agencies who will use it to prevent money-laundering & fraud and to validate your identity.
- Organizations that perform background checks will use it to authenticate whether or not you have a criminal record, making you ineligible to offer care services.
- Search engine and analytics providers that help us with the overall optimization and enhancement of the website
- Our subsidiaries, our ultimate holding company, and its subsidiaries for the same reasons as stated above.
- In case we sell or buy any assets or business, which would include the sale of our very own website. Then, we might have to give out your personal information to the potential buyer or seller of such assets or business.
- In case Pear Health or all of its assets are obtained by a third party, all the personal data held of its members and its customers will be among the transferred assets.
Sharing Anonymised or Aggregated Data
While we’ve kept your personal data confidential, we could also share it with partners of Pear Healths like affiliated websites, advertisers, universities, or research groups. For instance, to explain the financial market trends, we might publicly share your information.
Where is the personal data stored?
All the information gathered from you might be transferred to and saved at a certain destination outside the EEA (European Economic Area). There’s a massive possibility that it might also be handled by a team operating from outside the EEA, who either work for one of our business partners or us. Once you click ‘Submit,’ you’ve agreed to this storing and transferring after providing your private information. At Pear Health, we are quite thorough in our approach. We assure you to take all the steps needed to ensure that your vital information is treated safely and in agreement with this privacy policy.
Protection of your Sensitive Information
Sadly, using the Internet to transmit data is a bad idea from a security perspective in today’s world. Even though we are absolutely enthusiastic about securing your information, it is nearly impossible to assure the safety of data transmitted to our site.
Upon receiving your information, we immediately implement strict security measures to prevent unauthorized websites from getting access to our database.
It is possible that our website might have links to our affiliates, advertisers, and our member organizations. In case you want to look at those websites, please remember that those websites have their privacy policies, and we won’t be responsible for any damage caused to you or your computer through other websites. Make sure to read the Privacy policy of any website before submitting your private information.
For How Long Do We Retain Your Data
We will keep a record of your data as long as you are told by Pear Health to offer services. In case you terminated the contract by resigning, we will keep your data for up to ten years and later might even keep it saved in an anonymised format.
Your rights
Access to information
The Data Protection Laws provide you with the right to gain access to data held concerning you. Your right of access can be exercised in agreement with the Data Protection Laws by reaching out to us at privacy@pear-healthcare.com.
Consent
You are free to exercise your right to withdraw your consent to any processing of your private information at any time by getting in touch with us @ privacy@pear-healthcare.com.
Rectification
You possess the right to rectify any sensitive information kept about you that is false. And to exercise that right, email us now @ privacy@pear-healthcare.com.
Erasure
Learn more in detail about the right to the erasure of sensitive information kept about you by emailing us @ privacy@pear-healthcare.com.
Complaints
In case you would like to lodge a formal complaint regarding our way of processing your personal information, please contact us immediately @ privacy@pear-healthcare.com, and we will try to respond as soon as possible.
Amends to our Privacy Policy
Any amends we might make to the Privacy Policy in the near future will be posted on this page and, when necessary, informed to you via email. Please keep visiting this page to stay updated with all the changes in the Privacy Policy.
Contact
If you have any questions, concerns, queries, or doubts about our privacy policy, please don’t hesitate to contact us. Send us your questions @ privacy@pear-healthcare.com, and we will be happy to assist you.
Who we are
Our website address is: https://pear-healthcare.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
